Job Description
Giacom is the only provider of Comms, Cloud, Hardware, and Billing through one platform.
Our platform connects technology resellers and service providers to the best IT, Comms and Cloud products and services so they can create brilliant technology solutions for UK businesses.
We’re looking for a Billing Migration Specialist who thrives on problem-solving, onboarding new users, and delivering world-class support across billing and provisioning. If you're excited by the idea of blending technical know-how with customer-centricity, we want to hear from you.
What you'll be doing
Leading the onboarding journey for new customers – from implementation and data migration to initial bill runs and system training.
Providing expert advice and guidance on billing best practices, system configuration, and day-to-day use of the aBILLity platform.
Supporting customers during their first billing cycl...