Job Description
Are you a natural problem solver with an eye for detail and a knack for navigating complex systems? We’re looking for a Billing Research Specialist to act as the final line of defense in our financial ecosystem. You won’t just be fixing errors—you’ll be a high-stakes investigator ensuring our largest partnerships run seamlessly.
Responsibilities:
Revenue Auditing & Compliance: Audit newly published rates for existing and new business awards to ensure 100% accuracy between customer contracts, system inputs, and final billing.Discrepancy Investigation: Research and resolve complex payment discrepancies using a suite of internal tools (Mastermind, Freitrater, AS400, Salesforce) and advanced Excel functions.Financial Authority: Exercise full autonomy to adjust freight bills up to $2,000, utilizing professional judgment to determine the root cause of errors and securing necessary authorizations for larger adjustments.Strategic Reporting: Ana...