Job Description
Join to apply for the Billing Specialist role at Virtua Solutions Outsourcing . Are you detail-oriented and organized? We’re looking for a Collections / Billing Specialist to join our team in BGC, Taguig City. In this role, you’ll help onboard customers, manage billing accounts, and ensure timely collections by following a clear outreach process. You’ll work closely with finance, sales, and customer service teams, supporting our global operations in a follow-the-sun model.
Responsibilities
- Onboard customers by reviewing documents, entering accurate data, and setting up billing accounts.
- Reach out proactively and reactively to collect past-due payments, following escalation steps to keep customer relationships positive.
- Use Salesforce (SFDC), Ariba, and vendor portals to track payments, resolve discrepancies, and keep records updated.
- Work with finance, sales, and customer service teams to quickly resolve billing...