💼 Full-Time Position

Billing/Collections Agent

🏢
1-grid
📍 cape town, western cape, South-Africa
📍
Location
cape town, South-Africa
📅
Posted
June 06, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

About The Billing Agent Position

Billing Agent responsibilities are:

Billing Agent | Duties and Responsibilities

  • Provide support to 1-grid Customer billing & collections related queries via e-mail, telephonically, and SMS
  • Daily collections on overdue and delinquent accounts
  • Meeting email, call targets and collections targets
  • Complying with business procedures
  • Debt collector management
  • Customer account management
  • Updating Customer records
  • Account activations/cancellations
  • Account payment management
  • Allocate payments
  • Manage payment arrangements
  • Advising Customers on account balances
  • Account reconciliations
  • Credit and debit note management
  • Suspending of respective clients in line with terms offered
  • Black Listing (account handovers) delinquent accounts

Key Competencies

  • Ex...