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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Job Title: Telecom Billing Discrepancy Analyst
Responsibilities:
Perform monthly billing discrepancy analysis across multiple telecom vendors and account types, identifying rate mismatches, unauthorized charges, missing services, and billing errors against contracted rates and inventory records.Cross-reference vendor billing files (EDI, consolidated billing exports) against internal inventory and active work orders to validate charges before disputes are raised.Investigate root causes of billing discrepancies - tracing issues to rate changes, incorrect disconnections, inventory gaps, or provider billing errors.Open, manage, and follow up on vendor disputes through to resolution, maintaining accurate dispute trackers and ensuring all items are progressed within agreed timelines.Produce and deliver monthly discrepancy reports and presentation decks to clients, including billing error summaries, dispute status, and s...