Job Description
Main responsibilities
Booking management and relationship with participants
- Manage participants' accommodation requests.
- Respond to specific requests (modifications, special requests, reminders).
- Propose solutions adapted to each customer profile, in relation to the available offer.
- Issue commercial proposals according to the project.
Project monitoring and internal coordination
- Manage contracts, conditions, and offers in internal tools (Manage, Mantra).
- Ensure the correct integration of the data into the system.
- Coordinate with hotels to ensure availability, rate consistency and conditions.
Billing and administrative follow-up
- Draft reservation contracts.
- Follow‑up of payments and billing of services provided.
- Transmit the necessary information to the finance team and ensure the traceability of exchanges.