Job Description
JOB OVERVIEW:
Welcome guests to restaurant, seat them, and accept payment when they are done.
DUTIES AND RESPONSIBILITIES:
· Greet guests in a prompt and courteous manner; seat guests ensuring a balanced workload among servers. Maintain accurate waiting list as needed. Alert guests when table is available.
· Receive payments and process transactions according to established policies and procedures; give correct change; balance cash drawer at close of shift; complete all opening/closing paperwork; document voids on void balance sheet.
· Promote teamwork and quality service through daily communication and coordination with other departments.
· May process take-out orders; may answer room service phone and process room service orders; practice up-selling techniques.
· May routinely clear and reset tables and assist with opening tasks such as assigning stations to servers.
· May be asked to handle guest complaints and ...
Welcome guests to restaurant, seat them, and accept payment when they are done.
DUTIES AND RESPONSIBILITIES:
· Greet guests in a prompt and courteous manner; seat guests ensuring a balanced workload among servers. Maintain accurate waiting list as needed. Alert guests when table is available.
· Receive payments and process transactions according to established policies and procedures; give correct change; balance cash drawer at close of shift; complete all opening/closing paperwork; document voids on void balance sheet.
· Promote teamwork and quality service through daily communication and coordination with other departments.
· May process take-out orders; may answer room service phone and process room service orders; practice up-selling techniques.
· May routinely clear and reset tables and assist with opening tasks such as assigning stations to servers.
· May be asked to handle guest complaints and ...