Job Description
Job Description
YOUR MISSION: Assist the Store Manager in the day-to-day store operations. In line with Company policies and Store Management guidelines, ensure efficient operations management for dedicated managerial tasks such as staffing issues, planning shifts / rotas and / or customer issues / complaints in order to improve customer service and enhance customer satisfaction.
HOW WILL YOU MAKE AN IMPACT?- Assist the Store Manager in overseeing daily store operations, ensuring alignment with Company policies and Store Management guidelines.
- Manage staffing issues, including planning shifts and rotas, to maintain optimal store performance.
- Address customer issues and complaints promptly to enhance customer satisfaction.
- Demonstrate key product/service features and link them to customer challenges to drive sales.
- Provide advanced product/service information and respond to complex customer inquiries.
- Lead...