💼 Full-Time Position

BPO Operations Manager — Performance & Client Delivery

🏢
Teleperformance
📍 cape town, western cape, South-Africa
📍
Location
cape town, South-Africa
📅
Posted
June 05, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Teleperformance is looking for an Operations Manager in Cape Town, South Africa, to oversee the quality standards for their campaign. The successful candidate will have 2-3 years of experience in operations management within the BPO sector, a proven record in contact center management, and will be responsible for fostering a positive work environment among staff. Responsibilities include analyzing service agreements, conducting performance reviews, and implementing best practices to enhance operations.
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