BPO Team Leader & Operations Coach

A leading business process outsourcing company in the Philippines is seeking a full-time supervisor to manage team operations and improve service quality. The ideal candidate has a strong background in client relationship management and at least two years of supervisory experience in the BPO industry. Responsibilities include leading day-to-day operations, coordinating workflows, and developing team members through coaching and training. Excellent communication and leadership skills are essential for driving performance and engagement.
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