Job Description
BPO Voice Coach Location: Infopark,Kochi Experience: 15 Years in Communication Training / Voice & Accent / BPO Training / Coaching Qualification: Any Graduate Salary: Upto 9 LPA Shift: 6 PM - 3 AM, (Monday-Friday) Work Mode: Work from Office We are looking for a dynamic and passionate Communication Coach to support employees in improving their communication, speaking, and customer interaction skills. The ideal candidate should have strong coaching abilities, excellent facilitation skills, and experience in communication or process training. Responsibilities Conduct communication, voice & accent, and soft skills coaching sessions Improve employees pronunciation, articulation, fluency, and professional communication Provide constructive feedback and personalized improvement plans Coach and mentor trainees who require additional support Conduct assessments and evaluate calls/transactions against quality standards Identify communication gaps and training needs Manage training batches, atte...