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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
About the job WFM Team Lead (Alabang) | Onsite
Benefits:
- HMO for Employee and 2 Dependents (On Day 1)
- Quarterly performance bonus
- Outstanding career development opportunities
- 24 Leaves Annually
Key Qualifications:
- Amenable to working in shifting schedules.
- Amenable to work ONSITE in Alabang.
- Able to start ASAP
Education and Other Requirements:
- Minimum experience of 4 years with customer service and workforce in the BPO/BPM industry
- Bachelor's degree in any course
- A minimum of 2 years in a leadership role. Must already have experience in a team leader role.
- Willingness to work in rotational shifts
General Knowledge & Skills:
- Demonstrates understanding of end-to-end real-time monitoring, forecasting, scheduling, and capacity planning
- Technical functional kno...