Job Description
To implement and manage operational policies, procedures, risk and compliance processes for a branch environment to mitigate risk and improve operational efficiencies while ensuring excellent customer experiences and satisfaction. To provide administrative support to the Branch.
Key Deliverables
Operations
Ensure 100% compliance with KYC requirements for all new account openings at the branch, in line with regulatory and internal policy standardsStrictly monitor branch office accounts and teller processes on daily basis to ensure frauds and losses are completely eradicated.Ensure 100% accuracy in year-to-date leave management for the branch operations team, keeping updates always current.Manage daily staff attendance levels within the branch in compliance with the bank’s HR manualWork closely with the branch team to achi`eve 100% satisfactory audits with no recurring audit findingsEnsu...