Job Description
Your new company
One of Ireland’s largest financial companies with over 200 locations nationwide, which provides a diverse range of services in banking, financial and related services, is currently seeking a Customer Service official at SouthWest.
Your new role
You will be tasked in greeting and engaging with customers on banking hall floor – enquiring as to their needs. Guiding customers to the appropriate self-service options – mobile app, internet banking and kiosks. Directing to Teller/Customer Service if required. Handling basic queries and complaints – directing to senior staff as required. Engaging with customers using iPads, updating customer information and sales needs.