Job Description
Your new company
One of Ireland's largest financial companies with over 200 locations nationwide, which provides a diverse range of services in banking, financial and related services, is currently seeking a Branch Advisor to work within a busy professional located in Kinsale, Cork, as it is a contract role.
Your new role
The purpose of this role is to provide a professional, friendly, and engaging service to our customers. You will be a visible and active presence in our branches, delivering a personal customer experience.
What you'll need to succeed
Greeting and engaging with customers on the banking hall floor – enquiring as to their needsGuiding customers to the appropriate self-service options – mobile app, internet banking and kiosks. Directing to Teller/Customer Service if requiredHandling basic queries and complaints – directing to senior staff as requiredEngaging with customers using iPads, updating customer information a...