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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Key Responsibilities
1. Technical & Operations Management
- Lead and manage a team of service technicians
- Ensure optimal staffing levels with appropriately skilled technicians
- Plan and allocate workloads effectively
- Develop and implement technician training plans
- Build a sustainable pipeline of technical talent
2. Administration & Process Control
- Oversee all branch administration related to:
- Maintenance contracts
- Payable service work
- Ensure accuracy and efficiency of the workflow:
- Technician Admin Customer / System
- Review and approve administrative reporting
- Maintain strong process discipline and compliance
3. Stock & Inventory Management
- Ensure accurate control of parts and inventory
- Maintain agreed minimum stock levels
- Oversee replenishment processes and stock accuracy