Job Description
Description
- Manage the overall business relationship with customers in order to extend satisfaction
- Monitor sales and action plans for the branch and proactively support staff to achieve the business targets within given time frame.
- Ensure the highest level of accuracy and professionalism is maintained while providing services to the customers.
- Ensure compliance through a sound knowledge of bank’s policies, procedures, services and system to avoid risk factors.
- Ensure employees under your supervision receive appropriate training to perform his/her duties effectively.
- To provide coaching and feedback in order to increase staff motivation and morale.
- To ensure that all the branch expenses are occurred within approved budget.