Branch Operations Leader | AMLA & Customer Experience

A prominent financial institution in Johor Bahru seeks a Branch Operations Manager to oversee daily operations, ensuring compliance and a top-notch customer experience. The successful candidate will manage cash operations, monitor fraud prevention, and drive branch performance through cross-selling of financial products. The role requires strong leadership, a solid understanding of regulatory and compliance issues, and exceptional customer service skills. Candidates are expected to lead operational risk management while maintaining a clean and efficient branch environment.
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