Branch Ops & Advisory Lead — Digital & Customer Experience

A leading insurance provider in Kuala Lumpur is seeking a qualified individual to support branch operations and improve service delivery. Responsibilities include collaborating with sales teams, promoting digital adoption, and enhancing staff capabilities. The ideal candidate should possess a Bachelor's degree and at least 2 years of supervisory experience in a service-related industry. Strong communication and problem-solving skills are essential. This role emphasizes adaptability in a fast-changing environment.
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