Job Description
Elevate your career as a Branch Service Manager with Konica Minolta, where you'll lead a team dedicated to customer satisfaction. Optimize processes and enhance service delivery in this impactful role.
In this managerial position, you will be responsible for mentoring service staff and analyzing productive outputs. Your efforts will focus on strategic improvements and training development. You'll also participate in direct client interactions to foster long-lasting relationships while ensuring adherence to service standards.
Key Responsibilities:
• Manage and coach a team to enhance service effectiveness
• Review service quality and productivity metrics
• Ensure participation in necessary training programs
• Promote career planning and growth among staff
• Actively monitor and encourage savings initiatives
Requirements:
• College diploma in technical or related discipline
• At least 5 years' experience as a Service Team Leader
• Proven leadership and mo...
In this managerial position, you will be responsible for mentoring service staff and analyzing productive outputs. Your efforts will focus on strategic improvements and training development. You'll also participate in direct client interactions to foster long-lasting relationships while ensuring adherence to service standards.
Key Responsibilities:
• Manage and coach a team to enhance service effectiveness
• Review service quality and productivity metrics
• Ensure participation in necessary training programs
• Promote career planning and growth among staff
• Actively monitor and encourage savings initiatives
Requirements:
• College diploma in technical or related discipline
• At least 5 years' experience as a Service Team Leader
• Proven leadership and mo...