Job Description
Our associates celebrate lives. We celebrate our associates.
The Customer Order Specialist plays an integral role in working with our pre-need client families, via phone and email, who have purchased a bronze marker at one of our cemeteries. The Specialist is responsible for concept design/layout of memorials to support the Company’s marker storage initiative. This role works to consistently uphold established standards, maintain accuracy/integrity and ensure that all artwork and image files are properly maintained.
**JOB RESPONSIBILITIES**
+ Conduct phone calls to existing client families to review their memorial selection and gather the details needed for the memorial / marker design to be manufactured and stored with our supplier
+ Provide the highest level of customer service to both internal and external customers
+ Using the company’s internal point-of-sale system and our supplier’s system research, design and submit bronze memorial / marker desi...
The Customer Order Specialist plays an integral role in working with our pre-need client families, via phone and email, who have purchased a bronze marker at one of our cemeteries. The Specialist is responsible for concept design/layout of memorials to support the Company’s marker storage initiative. This role works to consistently uphold established standards, maintain accuracy/integrity and ensure that all artwork and image files are properly maintained.
**JOB RESPONSIBILITIES**
+ Conduct phone calls to existing client families to review their memorial selection and gather the details needed for the memorial / marker design to be manufactured and stored with our supplier
+ Provide the highest level of customer service to both internal and external customers
+ Using the company’s internal point-of-sale system and our supplier’s system research, design and submit bronze memorial / marker desi...