Job Description
Qualification:
- Graduate of Automotive course/Mechanical Engineering
- Knows how to process insurance claims
- Knowledge in automotive and car
- Customer service oriented
- Analytical, Excellent communication skills
- Computer Literate
- Can drive any vehicle
Duties and Responsibilities:
- Greeting customers and scheduling service appointments.
- Receives endorsed unit and keys from the Customer.
- Evaluates the Claims Documents of their expirations and validity.
- Ensures to take photos and stencils of the as required by the Insurance Companies.
- Prepares comprehensive Estimate of the damages based on Police Report / Affidavit or MARF.
- Sends Estimate to Parts Section for parts quotations and ensures all documents are signed to avoid delays in the purchasing of parts.
- Follow-up and Monitors LOA or any forms of ...