Job Description
BSC Store Operator Level I
Reports to: BSC Store Manager
Supervises: N/A
Summary Statement
The person in this position is responsible for assisting customers with merchandise and deployment needs, maintaining the BSC brand and customer service standards.
Essential Job Functions
- (Point of Sale) Accurately enter all customer information into the POS system.
- (Point of Sale) Operate POS system to check out all customer purchases, returns or exchanges.
- (Customer Service) Answer telephone calls and welcome customers by greeting them, learning their shopping purpose, and providing customer satisfaction with a friendly, courteous and professional attitude.
- (Customer Service) Identify current and future customer requirements by establishing rapport with potential and actual customers and others in a position to understand merchandise requirements.
- (Customer Service) Resolve customer...