Job Description
Responsibilities
- Proactively analyze key industries within the assigned country/market, identify key or potential customers, and independently map out the customer’s decision-making chain to uncover real needs.
- Engage customers using their business language to build trust, uncover product and technical requirements, and convert those requirements into qualified sales opportunities.
- Drive upsell and cross-sell initiatives with existing customers, enhance their experience across service and business collaboration, and accelerate cloud resource consumption.
- Maintain regular contact with both existing and prospective customers to stay informed of their business strategies, budget cycles, vendor landscape, organizational structure, and technical environment.
- Identify and navigate the customer’s decision-making chain; cultivate and sustain strong relationships at critical decision points — particularly with C-level or CXO-D executives ...