Job Description
Responsibilities:
- Conduct thorough analysis of current business processes and identify areas for improvement.
- Analyse data to assess trends, identify risks, and support decision-making.
- Collaborate with stakeholders to gather, validate, and document business requirements.
- Develop and maintain detailed process maps, workflows, and documentation using standards such as BPMN 2.0.
- Perform gap analysis between current processes and desired outcomes and recommend solutions.
- Facilitate workshops and meetings to elicit requirements and align stakeholders.
- Work closely with cross-functional teams to support successful implementation of approved process changes.
- Assist with system integration testing (SIT) & user acceptance testing (UAT) and maintain requirements traceability throughout the project lifecycle
- Conduct regular reviews of processes to identify p...