Business Analyst - CRM Sales

Role: Business Analyst / Consultant / Techno-Functional Consultant in CRM Domain

Tools & Technologies:

• Microsoft Dynamics 365 Sales
• Power Platform: Power Automate, Power BI, Power Apps
• Administrator Level Access on Dataverse

Skills & Knowledge:

• CRM Expertise:
• Experience with CRM software (e.g., Salesforce, Microsoft Dynamics)
• Understanding of basic CRM Sales modules, best practices, and functionality
• Dynamics 365, PowerApps & Power Platform:
• In-depth knowledge of Dynamics 365 Sales
• Proficiency in leveraging advanced features such as Power BI for analytics
• Customization and configuration: creating and editing views, fields, charts, entities, dashboards, workflows, processes, security roles, and reports
• Continuous syste...