Job Description
Affinity Water have a new opportunity available as a Business Analyst working in our Customer Transformation Team.
The Role:
As a Business Analyst you will initially work on our Customer Transformation programme, helping deliver the replacement of legacy CRM systems with a modern, integrated customer platform. Beyond this, you will contribute to a broader pipeline of change initiatives, supporting continuous improvement and digital transformation across the business.
This is a hands-on, delivery-focused BA role, where you will own problem definition, shape requirements, and drive a high-quality backlog that enables successful delivery.
You’ll work at the heart of cross-functional teams, bridging business, product, and technology to ensure solutions are customer centric, data-driven, and operationally effective.
What you'll be doing:
Lead the definition and articulation of business problems,...