Job Description
A leading and forward-thinking fintech company is seeking a dynamic Business Analyst to join their team in Johannesburg, GP. The company operates across insurance, telecommunications, and digital payments, driving accessibility and inclusion through technology. You'll play a central role in crafting intelligent, user-centered systems and process enhancements, empowering communities across Africa.
Responsibilities:
- Analyse and document current business systems and operational processes.
- Facilitate discovery workshops and gather requirements from stakeholders.
- Design process flows, user journeys, BPMN diagrams, and UML models.
- Write functional specs, user stories, and clear documentation.
- Collaborate with developers, QA, and UAT teams to validate features.
- Support CI/CD pipeline implementation and DevOps practices.
- Identify inefficiencies and propose scalable, creative solutions.
- Provide train...