Job Description
Job Description:
Identify, control, and escalate potential risks which may lead to increased costs
Manage costs or expenses within the approved budget to achieve cost efficiencies
Deliver against operational and cost targets
Prioritise resource allocation to minimise and reduce wastage
Deliver customer experience excellence aligned to Organisational values and service standards
Build professional long-term relationships with customers based on trust that builds the brand
Collect and interrogate information and feedback to ensure full understanding of customer needs to deliver a quality service
Deliver service that exceeds customer expectations through proactive, innovative and appropriate solution selection and application
Provide customers with relevant information to keep them informed of products and service options
Develop, encourage and nurture collaborati...