Job Description
JOB DESCRIPTION
Key Responsibilities:
- Requirements' lifecycle management
- Planning and monitoring of BA activities
- Evaluation of Change Requests in order to collate and provide estimations and the assessment of changes on business processes.
- Meet with Stakeholders to elicit, understand and document functional requirements and performance critical analysis on the information provided.
- Produce Functional Specifications including flowcharts, use cases, wireframes and any other diagrams required to clarify business understanding.
- Support and collaborate with relevant Fuse Teams around People Connect, Synergy, Freshchat etc.
- Manage unit testers to ensure that configuration works according to the requirements.
- Manage Quality Assurance Testing to sign-off that development meets requirements.
- User Acceptance Testing / Provide guidance to business on UAT.
- Ability to initiate policy devel...