Job Description
Role purpose
Programme-level Business Analyst supporting the Control Tower with requirements management, governance artefacts, gap analysis and traceability across the workstreams.
Key responsibilities
- Capture, document and traceability-manage requirements from Customer across all workstreams.
- Author and maintain governance artefacts — Terms of Reference, RACI, gate-review decks, programme glossary.
- Support workstream BAs with consistency, templates and quality assurance.
- Run requirements workshops, persona definition sessions and journey-mapping exercises with Customer users.
- Maintain the requirements traceability matrix from initiation through to BAU handover.
Required experience and qualifications
- 5+ years as a Business Analyst on technology transformation programmes; programme-level experience preferred.
- Strong workshop facilitation, documentation and stakehol...