Job Description
Overall, Purpose of the Job:
The BA is responsible for ensuring that the relevant teaching and learning applications within the Business Applications Team meet the needs and requirements of the users. The applications must be integrated into the other systems in use by the business. In that regard the BA is responsible for all escalated user queries, change requests, annual configuration, maintenance and upgrades including user forum processes for those applications that are applicable to the portfolio.
Within the teaching and learning applications identify and develop new and alternative approaches to performing business activities that are made possible by the availability of information and communications technology. Responsible for the methodical investigation, analysis and documentation of the application in terms of the business processes and the information used.
Implementing change management strategies to drive organizational transformation in t...