Job Description
Business Analyst Training - 3-Month Contract Matric (Grade 12) Relevant Technical/IT Degree or Diploma. At least 3 years experience in an end user-facing role. Experience in business process documentation. Experience in creating training documentation. Appreciation of technology accountable for Knowledge of requisite processes for accountability. Responsibilities Compliance with all processes for all incidents, requests, and changes (e.g. Manage Requirements, Critical Incident process, etc.) Ensure all global and regional vendors deliver against all agreed SLAs Ensure compliance with all IM and organization policies and report on all matters pertaining to non-compliance. Ensure compliance with SOX, King IV, and all other relevant governance requirements. Ensure full compliance to IM PMO processes (e.g. gate reviews etc.) Living the organization's Values Maintain good inter-departmental relationships. Staff development via formal training where required. Strategic roadmap agreed with...