Job Description
Job Title: Business Applications & Systems Manager
Department: Operations
Reports To: Information Systems Director
Status: Full-Time, Exempt
Location: Hybrid - In-office/Hybrid in Burlington, ON, Canada or in Byon Center, MI, USA
Salary Level: J
USD: $80,649 - $90,730
CAD: $82,206 - $92,481
PURPOSE
The Business Applications & Systems Manager is a global role responsible for the configuration, management, and optimization of World Renew’s core IT platforms, including Microsoft 365, Salesforce, Sage Intacct, CommCare, Nexonia, and Dayforce, across a multi-site humanitarian organization. This role ensures secure, reliable, and compliant operations for both North American headquarters and international field offices. The Business Applications & Systems Manager provides technical support, training, and troubleshooting to users worldwide, supports digital transformation initiat...