Job Description
Role Overview: As a Key Account Management Lead for Shopee Express (SPX), you will play a pivotal role in strengthening relationships with top-tier sellers, driving revenue growth, and optimising logistics solutions to enhance seller success. Leading a team of Relationship Managers (RMs), you will act as the strategic liaison between major sellers and SPX Express, ensuring seamless logistics support while resolving high-priority operational challenges. To excel in this role, you will drive sustainable revenue growth by identifying new business opportunities, refining service solutions, and positioning SPX Express as the preferred logistics partner.
Key Account Leadership & Relationship Management- Serve as the primary leader for Relationship Managers (RMs), overseeing logistics support for major sellers
- Act as the escalation point for high-priority seller inquiries, strategically resolving operational bottlenecks (e.g., campaign...