Job Description
Purpose of the position
As part of a team, the successful incumbent will ensure smooth and efficient service delivery by managing and giving direction to those providing operational support to the Business Development team. This role involves building and maintaining strategic relationships with existing clients, managing due diligence requirements, and coordinating client communications to support the sales process.
Key responsibilities of the position
1. Operational Support
o Assisting client-facing staff with day-to-day operational requirements;
o Preparing and managing documentation for client meetings and presentations; and
o Coordinate with internal departments to ensure superior client service delivery.
2. Client Relationship Management
o Query (Case) Management
- Act as a point of contact for client inquiries in the Business Developm...