Job Description
Job Responsibilities
- Promote the Marina Bay Sands Integrated Resort, and drive increase awareness of its affiliated properties
- Promote gaming products and services to the target market segments, especially towards the Premium SG/MY players
- Develop strong professional interpersonal relationships with new and existing Premium players to drive incremental visitation to Marina Bay Sands
- Ensure that excellent customer experience is the focal point of customer touchpoints and interactions, in alignment with all applicable guidelines and company policies
- Develop profiles on each player to ensure all customer touchpoints have the knowledge of individual preferences
- Manage complimentaries in alignment with customer reinvestment strategies to ensure desired customer profitability and margin
- Provide accurate information especially the financial status for credit line recommendation of Premium player
- Carry an important r...