Job Description
About the Role
As a Business Relationship Manager, you will play a key role in building long-term partnerships with strategic clients and ensuring they maximize the value of our solutions.
Acting as the bridge between our customers and internal teams, you will combine relationship management, commercial acumen and product understanding to drive customer satisfaction, business growth and product adoption.
You will work closely with customers, Delivery, Support, Product and Engineering teams to ensure client needs are understood, addressed and translated into meaningful product improvements.
This role includes approximately 40% travel across customer locations and industry events.
Key Responsibilities
Strategic Account Management
- Build and maintain strong relationships with key stakeholders across business and technical functions.
- Act as the primary point of contact for strategic customers.
- Understand cus...