Job Description
Job Description
- Ensure there is a relationship forged with every level that play a role in the decision making at the customer site
- Identify any possible threats, competitors and consultant influences that may cause the customer to cancel
- To consistently meet set net of churn growth targets
- Constantly monitor of renewal dates, overflow, quarterly project plan and analysis industry trends, debtors and technical (helpdesk) interaction and involvement to maintain customer service
- Utilize and incorporate competencies of the services of the âProduct Specialistâ & âProduct Managersâ to ensure that the companies required budgets are met
- Foster an atmosphere of self-study with regards to trends in the telecommunications market to ensure that the company is viewed as a leader in the Telecommunications industry.
- Change management facilitation skills (not necessaril...