Job Description
Gwinnett Place HondaLocation: 3325 Satellite Blvd, Duluth, Georgia 30096Answer all incoming phone calls according to a proven, pre-set script, and schedule a sales or service appointment. Log all customer comments into Dealership Management System Schedule follow-up contact if no appointment is made in Dealership Management System Confirm scheduled appointments with future customers. Post scheduled appointments on appointment board in the Business Development Center. Re-schedule “no-show” customer appointments. Follow-up with sales or service department to determine if the appointment was kept and what the outcome was. Schedule future...
Summary: Primarily responsible for lead generation activities in support of the company’s sales and service goals.
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilities include the following: