Job Description
Overview
We're seeking a dynamic Onboarding Specialist & Business Development Representative to join our team at Mizo. This dual-function role is perfect for someone who thrives at the intersection of customer success and sales, ensuring our clients achieve maximum value from our platform while driving new business opportunities. If you're a go-getter who loves rolling up your sleeves, wearing multiple hats, and making a real impact at a fast-growing startup, this role is for you.
Responsibilities
- Client Onboarding & Success (50%)
- Guide new clients through the complete Mizo onboarding process, ensuring smooth implementation and adoption
- Develop customized onboarding plans tailored to each client's specific needs and objectives
- Conduct product training sessions and workshops to maximize platform utilization
- Monitor client progress and proactively address any challenges during the onboarding phase
- Ga...