💼 Full-Time Position

Business Development Specialist - CRM

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Optimized People
📍 sandton, gauteng, South-Africa
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Location
sandton, South-Africa
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Posted
May 24, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

About the job Business Development Specialist - CRM

  • Assist with the firm's CRM strategy development, planning and implementation across all practice areas, offices and key client initiatives
  • Build internal awareness of client development and CRM efforts generally through effective use of internal communication channels
  • Provide training and support on CRM best practice
  • Create and maintain account plans for identified key clients and manage any subsequent actions to ensure momentum across our CRM efforts
  • Oversee quarterly deal reporting and the annual directory submissions to Chambers, IFLR1000 and Legal 500 amongst others
  • Measure and report on CRM activities at regular intervals and implement any tasks as needed
  • Conduct competitive analysis to develop insights on both market and client movements to keep our CRM approaches distinctive
  • Work with the broader BD team in analysing client data to ident...