Job Description
SUMMARY:
An exciting opportunity is available for a detail-oriented and inquisitive Business Analyst to support product development across multiple markets in Africa. This role offers exposure to the full value chain of a growing financial services environment, including credit, collections, customer onboarding, and system integrations.
POSITION INFO:
Working closely with Product Owners and key stakeholders, you will play a critical role in bridging business needs with technical delivery , ensuring the development of impactful, user-focused solutions.
Key Responsibilities:
- Gather, analyse, and document business requirements through stakeholder engagement and data analysis
- Develop solution design documents, user stories, wireframes, and process flows
- Analyse current processes and contribute to improving operational efficiency and customer experience