💼 Full-Time Position

Business Intelligence Director

🏢
Teleperformance
📍 cape town, western cape, South-Africa
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Location
cape town, South-Africa
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Posted
June 02, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Overview

We are seeking a highly skilled and visionary Business Intelligence Director to lead and scale our global MI, Data, and CX Insights function. In this role, you will define and implement the global strategy for data management, insights capability, and analytics maturity driving standardisation, automation, predictive intelligence, and data-led transformation across all regions and delivery centres.

Qualifications

  • 10+ years in Business Intelligence, Analytics, Insights or related strategy leadership roles.
  • Matric or Equivalent (Essential)
  • Proven global or multi-site experience building enterprise-level BI capability.
  • Excellent executive engagement, strategic thinking, and change leadership ability.
  • Strong leader and team builder capable of developing high-performance analytical teams.

Responsibilities

Strategic Leadership & Framework Development