Job Description
We’re hiring: Business Operations Analyst (Process & GTM)
We are looking for a Business Operations Analyst to support process design, execution, and performance visibility across global go-to-market teams.
This role sits at the intersection of process, data, and business operations, supporting Sales, Marketing, and Customer Success in a fast-paced, tech-driven environment.
What you’ll be doing
- Map and optimize end-to-end processes across the commercial lifecycle (lead to deal to renewal)
- Identify gaps, inefficiencies, and friction points in current workflows
- Define and standardize key metrics (conversion, pipeline health, deal velocity, renewals)
- Build simple dashboards and reports to improve execution visibility
- Partner with Sales, Marketing, Customer Success, and Operations teams
- Translate discussions into clear process documentation and actionable playbooks