Job Description
Responsible for accurate data entry and business process support in a hybrid work setting in Manila and Iloilo.
Your Role
Key responsibilities include:
- Encoding information into automated systems following Crawford's standard operating procedure (SOP) for data entry
- Checking data for accuracy and completeness
- Communicating with relevant persons to request additional information or confirm corrections
- Meeting turnaround times for data entry tasksRouting processes to other Business Process Associates as needed or assigned
- Responding to work-related queries with a customer-oriented approach
- Referring issues beyond authority or expertise to immediate superior
- Upholding confidentiality in accordance with the Crawford Code of Conduct
- Performing various administrative duties and related tasks as assigned
- Non-clinical staff must not interpret clinical information or make health...