💼 Full-Time Position

Business Process Consultant - Operational Excellence

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HCM Nexus Consulting
📍 Mandaluyong, Metro Manila, Philippines
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Location
Mandaluyong, Philippines
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Posted
June 27, 2026
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Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job Summary:

We are looking for a results-oriented Business Process Consultant to lead and support initiatives focused on improving operational performance, optimizing workflows, and driving continuous improvement across departments. The role requires experience in analyzing current business processes, identifying gaps or inefficiencies, and implementing sustainable improvements aligned with business goals.


The ideal candidate has a strong background in BPO operations or service-based process improvement, with practical experience using Lean, Six Sigma, or similar methodologies.


Key Responsibilities:


  • Evaluate existing workflows and operational procedures across various teams or departments to identify areas for improvement.
  • Lead or support process improvement projects from initiation to implementation, ensuring alignment with business objectives.
  • Apply methodologies such as L...