Job Description
POSITION: PROCESS, SYSTEMS, AND BUSINESS ANALYSIS MANAGER
RESPONSIBILITIES:
Process Excellence & Optimization
- Review, analyze, and improve business processes to increase efficiency, quality, and consistency.
- Identify gaps, risks, and improvement opportunities across functions.
- Develop and maintain clear process documentation and standards.
Systems & Business Analysis
- Gather, document, and validate business and system requirements.
- Act as a bridge between business users and IT teams for system enhancements and implementations.
- Support system configuration, testing, user acceptance, and deployment.
Project Management & Delivery
- Support or lead projects related to process improvement and system implementation.
- Monitor timelines, deliverables, and dependencies to en...