Job Description
As the Business Process Owner (BPO) for Sales Order Management, you are responsible for TVH’s global order orchestration. You own the end-to-end lifecycle of a sales order—from the moment of capture through validation, orchestration, fulfillment readiness, monitoring & non-confirmity management. Your mission is to design a frictionless flow where automated logic handles the volume, allowing the organization to focus on high-value exceptions. You act as the strategic integrator between commercial intent, supply chain execution, and digital architecture, ensuring that business requirements, technology solutions, and organizational structures are seamlessly aligned.
Your Role & Responsibilities
Strategic Process Ownership & Roadmap
Define the global strategic direction for Order Models and Workflows across multiple routes-to-market.
Develop maturity roadmaps to transition the organization toward automated order orchestration.