Job Description
We’re looking for a Business Process Senior Associate to join our Insurance Operations team at MBPS. In this role, you are expected to complete requests / transactions productively and accurately to meet Service Levels set by the management with the business unit.
Position Responsibilities:
Review and validate New issue requests, communicate inquiries and additional information to CSS.
Coordinate data traffic of policy information within the external vendors, Regional Group Offices representatives, analysts, and underwriters
Collaborate with other Manulife teams to complete set-up request
Initiate billing, publications and ID printing and coordinates mailing instructions to courier
Perform quality assurance to ensure set-up accuracy
Activates policy profile for the use in claims, underwriting, sales and billing
Required Qualifications:
Knowledge...